Frequently Asked Questions (FAQ)
FAQ
You can call and speak to any of our sales and customer service teams, or you can directly visit us at our office. To send us an online inquiry, simply visit our "Contact Us" page and complete the form, send us an email at the address provided, or click the WhatsApp icon.
We recommend submitting your artwork in formats such as Adobe Illustrator (.ai), Adobe Photoshop (.psd), Adobe InDesign (.indd), or PDF format. Just ensure all fonts are embedded and images are high-resolution.
Absolutely! Our experienced design team can assist you with any necessary adjustments or enhancements to ensure your artwork meets your expectations and printing requirements. Whether it's resizing, colour correction, or layout refinements, we're here to help you achieve the best results for your project.
Turnaround times can vary depending on the complexity of the project, quantity, and current workload. However, we strive to provide efficient service and will provide you with an estimated turnaround time based on your specific requirements. Rush options may also be available for urgent orders. Please contact our customer service team for more detailed information regarding turnaround times for your project.
Yes, we offer expert delivery services to Singapore and West Malaysia. We'll ensure that your items arrive in excellent condition.